Privacy & Terms

1. Information We Collect

For appointment booking, we collect:

• Name - To personalize your service
• Email - For booking confirmations
• Phone Number - For appointment reminders

2. How We Use Your Data

• Schedule and manage appointments
• Send service confirmations and reminders
• Improve our customer service

3. Data Protection

We implement security measures including:

• Secure server storage
• Limited staff access
• Data encryption

4. Your Rights

Under RODO/GDPR, you may:

• Request access to your data
• Request corrections
• Request deletion
• Withdraw consent

5. Contact Us

1. Appointments

• 24-hour cancellation notice required
• Late arrivals may receive shortened services
• No-shows may be charged 25% of service fee

2. Payments

We accept:

• Cash (PLN)
• Credit/debit cards
• Mobile payments

3. Satisfaction

Please notify us immediately if you're unsatisfied with your service. We offer adjustments within 3 days of your appointment.

4. Liability

We're not liable for:

• Allergic reactions (patch tests available)
• Damage from non-compliance with aftercare instructions

5. Governing Law

These terms are governed by Polish law. Any disputes will be resolved in Kraków courts.